Google Voice for G Suite: Cloud telephony with the intelligence and security of Google Cloud

Google Workspace news

What’s changing 

Google Voice is now generally available as an add-on to G Suite. Voice for G Suite is a cloud-based phone system that’s optimized for businesses of all sizes. G Suite customers can use it to deploy and manage phone numbers at scale with the intelligence and security of Google Cloud. Google Voice offers:

  • Smart cloud telephony for end users 
  • Simple provisioning and management for admins 
  • Easy adoption and migration at scale 

Google Voice is available to all G Suite customers through an additional licence. Find more information about Google Voice availability and pricing here.

Google Voice for G Suite

Who’s impacted 

Admins only

Why you’d use it 

Google Voice integrates with Hangouts Chat and Hangouts Meet to provide a complete solution for communication with colleagues, customers, and partners from anywhere at any time. Specifically, Google Voice adds:

Smart cloud telephony for end users 

  • Get a phone number that works from anywhere, on any device, so you can place and receive calls wherever you’re doing work. 
  • Use intelligent capabilities to transcribe voicemails and block spam calls to help minimize unwanted distractions. 
  • Increase efficiency through integrations with other G Suite products, like Calendar, Contacts, Hangouts Chat, and Hangouts Meet. 

Simple management for admins 

  • Use one place – the Admin console – to manage Voice global users, numbers, porting, and billing. 
  • Set up new phone numbers as easily as adding a user to G Suite. 
  • Easily provision and deploy via simple administration tools 

Scalable adoption and migration 

  • Migrate smoothly with integrated number porting to help prevent interruption of key business processes. 
  • Leverage Google’s text-to-speech technology to automatically create call menus in nine languages to manage and route callers without worrying about recordings or translations. 
  • Give users permission to choose a number and set up their service independently without admin involvement. 
I would like to receive more information