“iCRM”: user focused
SugarCRM, a flexible and innovative tool designed – unlike others – to give users simple access to all the information they need about customers whenever they need it. The goal for SugarCRM is to get much closer to the individual and, above all, manage the person-to-person relationship – “i2i” – so to strengthen relations with the customer and understand their point of view.
What is iCRM?
- Designed by and for users with an innovative and intuitive user experience based on SugarUX™ technology to offer simple interaction.
- Mobility: you will be able to gain access via your mobile device regardless of your physical location.
- It provides contextual information from internal and external data sources on a single dashboard in a simplified manner, thus making the data far more understandable for users.
- SugarCRM is flexible, open and scalable.
- It offers both cloud-based and on-premises deployment options and smoothly integrates into other environments and applications.
- It is a highly customisable tool.
- SugarCRM is focused on improving processes for marketing, sales and customer loyalty departments and professionals.
- It improves the customer experience and puts everything in one place for all professionals: attracting new customers, building customer loyalty and avoiding customer loss.
- Business intelligence: it enables expansion into new markets and segments.
SugarCRM offers a clear and simple pricing scheme, and is highly affordable with no hidden costs or limitations: PurePrice™, which varies according to the product in question:
- Sugar Profesional
- Sugar Enterprise
- Sugar Ultimate