Important notification: Compatibility with Internet Explorer

G Suite News

Because Internet Explorer 11 (IE11) was recently released (October 17), Google’s test plans have been adjusted to now stop all testing and engineering work related to Internet Explorer 9 (IE9).

We would like to remind you of the the browser support policy for Google Apps, the set of guidelines that ensures clarity on the Google Apps services interoperability support. We support the latest version of Google Chrome (which automatically updates whenever it detects that a new version of the browser is available) as well as the current and prior major release of Firefox, Internet Explorer and Safari on a rolling basis. Each time a new version of one of these browsers is released, we begin supporting the update and stop supporting the third-oldest version.

End users who access Gmail and/or other Google Apps services from an unsupported browser will see the following types of notifications:

Notification bar: “You are using an unsupported browser. Some features may not work properly. Upgrade to a modern browser, such as Google Chrome.”

Interstitial page: This page will give users more information about modern browsers and how to install them.

We also want to remind you that Chrome Frame will retire in January 2014.

Visit the Chrome for Business page to learn more about the manageability and 100+ policies available for deploying Chrome in your organization. Should you need to support web applications built for older browsers, you can use Chrome’s Legacy Browser Support to set Chrome as the primary browser and define which websites should launch into an alternative browser.

Like the other services of Google Apps, Google Chrome for Business has support service, so you may request assistance for Chrome questions on installation, functionality, security and browser policy settings just like you do for Google Apps itself.

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