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Field Service Management

Field Service Management

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Task4Work improves the productivity of your technicians

Task4Work is a Field Service Management (FSM) solution that optimises how you manage your field workers using any device, anywhere. Plan work, assign tasks effectively and efficiently, analyse all relevant information, and reduce running costs.

It is 100% Google cloud-based, which ensures its high availability, safety, and scalability. 

Regarding the FSM implementation, we offer 3 key services:

 

  • Advice to transform field service operations:

 

Adopting a Field Service Management solution will make it easier to transform field services to achieve greater productivity and reduce running costs.

The first phase, which takes place during the Task4Work implementation project, is an advisory phase. We analyse your organisation’s current business processes regarding field workforce operations and propose the necessary changes to those processes to improve productivity by adopting an FSM solution.

 

  • Deploying the solution: 

 

It is essential that the Field Service Management solution is implemented quickly and that it is sufficiently flexible to adapt to the needs of your organisation.

With Task4Work, and thanks to its innovative deployment method (Deployment Guidance), the deployment process of the solution lasts around 2 weeks.

The initial configuration of the Task4Work platform is performed together with the future administrators in order to customise it and train the administrators so that they can become autonomous when managing the system and introducing all the changes the business requires.

We also train the people running the control centres and the field workers.

Reduced deployment times greatly favour the preparation of pilot trials in organisations that wish to try Task4Work.

 

  • Support:

 

The quality of the support offered by the provider of the Field Service Management solution will be key throughout the implementation process.

Intelligence Partner offers a support service not only during the deployment of the Field Service Management solution, but also after it has been implemented.