Enhanced reliability and support for Hangouts

G Suite News

Hangouts is now covered under the same Terms of Service that support our other Google Apps for Business products, like Gmail and Google Drive. That means that customers receive 24×7 phone support and 99.9% guaranteed uptime as well as ISO27001, SSAE 16/ISAE 4302 and SOC 2 certification.

For more information:
Enterprise blog post
Google Apps SLA

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