The insurance firm, FIATC, implemented Google Apps for Business with the assistance of Intelligence Partner over a year ago. More than 1,000 commercial agents already enjoy the benefits of Google’s communication and collaboration suite.
Joan Perez Perez, from the IT department and Head of FIATC Support values the experience of the company with this solution as follows:
Multi-solution: A single “product”, Google Apps, caters for the company’s various needs: Email; Shared calendar; office solution for creating and sharing documents, spreadsheets, drawings and presentations; Cloud storage; etc. …
Mobility: This is a major factor today and Google Apps perfectly meets this requirement by allowing users to work from any device (mobile, tablet …) anywhere.
Easy to implement: With the experience of the right partner, implementation is performed in a short time without affecting users. In FIATC’s case, migration did not take more than a week.
Easy Administration: Now, administration tasks for FIATC are minimal and simple.
Cost savings: this is especially noted in the systems area. We no longer need resources to perform mere maintenance tasks, and our personnel can perform more value-added functions.
System availability, guaranteed via a SLA, up to 99.9%.
In summary, after a year, both end users and system administrators are extremely satisfied with Google Apps, regarding the functionality it provides and its user-friendliness.
About FIATC Seguros: Fiatc is a multi-branch Insurance Society. Based in Barcelona and with almost 1000 employees and collaborators, FIATC provides its services throughout the country and is the leading company in the sector in Catalonia. After more than 80 years of experience insuring individuals and their assets and based on its permanent effort to adapt to changing needs, it offers, through new technologies, more and more services to its customers and brokers.